Am I allowed to sell my ticket on unauthorised resale platforms such as Viagogo?
The sale of tickets on unauthorised resale platforms is strictly prohibited in our T&Cs.
- We monitor such sales in cooperation with a law firm. Tickets offered or sold on these platforms will be cancelled, and contractual penalties of up to €2,500 may be imposed.
- We strongly advise against purchasing tickets from these platforms, as entry to the Red Bull Arena cannot be guaranteed in such cases.
How can I list my ticket in the Ticket Exchange if I can’t make it to the match?
- Tickets can be listed once the general sale for the respective home match has begun.
- The Ticket Exchange closes 2.5 hours before kick-off on matchday. After that, it’s no longer possible to list tickets for resale on the RBL Ticket Exchange.
- Listed tickets become visible on the stadium map 10–14 days before the match.
- As soon as your tickets become available in the RBL Ticket App, you can easily list them on the Ticket Exchange. Each ticket includes a “Resell ticket” button, which lets you place it directly in the Ticket Exchange.