From two hours before kick-off, our clearing ticket booths will be open at the "Fanhaus" (Jahnallee) and at the Service Centre (in front of the stadium). 

 
At the clearing ticket booths, you can upgrade the tariff of your ticket or seek assistance with any other issues.

We are also available by telephone at +49 341 124 797 777 from five and a half hours before the match starts until kick-off.

We recommend arriving early by public transport as there is no parking available in the immediate vicinity of the stadium. 
 
Please also consider any potential concurrent events in Leipzig (such as at the QUARTERBACK Immobilien ARENA), which may lead to increased traffic and visitor numbers.

All season tickets and matchday tickets serve as valid transport tickets for four hours before and four hours after the match across the MDV network. 

     ➛ Arriving to the Red Bull Arena via bus or rail

As mentioned above, there are no direct parking facilities in the vicinity of the stadium.

We therefore recommend that you use the following park-and-ride areas. You can park and take the tram to the Red Bull Arena.

     ◦ Leipziger Messe
     ◦ Schönauer Ring
     ◦ Plovider Straße
     ◦ Lausen
     ◦ Völkerschlachtdenkmal

     ➛ Area surrounding the stadium (map) 

     ➛ Park & Ride

The stadium opens two hours before kick off.

For an environmentally-friendly journey to the stadium by bike, we have a total of 2,600 parking spaces available at the east and west sides of the Festwiese.

You can park your bike there free of charge and under camera surveillance. 
The parking area is always open on matchday from three hours before and until 90 minutes after the final whistle.

Only cashless payment is accepted inside the Red Bull Arena.

No, bringing in your own food and drink is not permitted. 
The only exception is non-alcoholic, originally-sealed drinks cartons (330ml) for small children (0-6 years).