How do I receive my tickets?
- Matchday and Warm-Up tours: Your ticket will be available in the RBL Ticket App.
- All other tours: You’ll receive your ticket as a PDF by email.
In addition, you can download your ticket at any time using your RBLogin, giving you quick and easy access whenever you need it.
How can I book an exclusive stadium tour?
You can easily request an exclusive stadium tour via our CONTACT FORM.
To prepare an offer, we need the following information:
- Your contact details (including phone number)
- The planned number of visitors
- Optionally, you can also let us know possible dates and times, as well as any additional services you’d like (e.g. goal wall shooting, visit from Bulli, etc.)
Can tickets for stadium tours be cancelled or refunded?
Please understand that purchased tickets for stadium tours are non-exchangeable and non-refundable.
Can I also buy stadium tour tickets directly on site?
You can buy stadium tour tickets at our RBL fan shops at the Petersbogen shopping centre and at the Stadionvorplatz. If the tour isn’t sold out, you can also purchase a ticket directly from the guide on site (cash only).