When can I buy my tickets?
Tickets usually go on general pre-sale 4-6 weeks ahead of the game.
Where can I buy my tickets?
Tickets are available exclusively in the RBL online shop.
If you are not yet registered, you can register with your RBLogin. Please make sure that you are then in the RBL online ticket shop.
If you already have a user account at RBLeipzig.com, you may register with your RBLogin.
After your registration, select the desired match and then select the tickets/seats via the stadium seating plan.
If a game is sold out, you can check the ticket exchange, where fans resell their tickets if they are unable to attend a game.
How do I choose the right ticket?
When selecting your tickets, you can select the desired tariff on the right-hand side drop-down menu. If you have selected several tickets, you can select the individual tickets below via "Your selection" and adjust the tariffs accordingly.
After selecting the correct tariff, click "add to cart". Please note: once tickets have been added to the cart, you may no longer edit the tariff.
To complete the purchase, you must then agree to the terms and conditions and select your payment method.
The tickets appear in the RBL ticket app after the purchase. More information about the RBL ticket app can be found here.
How do I pay for my tickets?
We accept the following pament methods: credit card, PayPal, instant bank transfer and Klarna
Where are my tickets after purchase?
Can I exchange my child ticket for a full-price ticket?
Tickets can be upgraded in the RBL online ticket shop in your RBLogin under "Exchange Tickets" from the start of the general pre-sale for the respective match.
Tickets can also be upgraded on the day of the match from two hours before kick-off at the "Fanhaus" service point (Jahnalle) and at the service centre (stadium forecourt)..
Tickets can only be upgraded via card payment.
Downgrading tickets to a cheaper tariff is not possible.
Only the original purchaser can upgrade the tickets in advance via their RBLogin in the online ticket shop. If you have been forwarded the tickets, you can only upgrade your ticket at the stadium.
What do I do with my tickets if I can't go to a match?
You have the possibility to offer your tickets for resale in our ticket exchange.
Tickets can be added to the ticket exchange as soon as match tickets go on general pre-sale.
You can place your tickets in the ticket exchange via our RBL online ticket shop. You can do this via your RBLogin under "Resell tickets".
It is IMPORTANT that you do not place the tickets in resale via the "Ticket exchange" tab, but rather via your RBLogin.
All season tickets are displayed in the Ticket Exchange as full-price tickets. Matchday tickets are placed in the Ticket Exchange with the respective tariff.
For example, a season ticket seat can be transferred to another user. Please use this option to give as many RB Leipzig fans as possible the opportunity to watch the match live.
In the event of a successful resale, we will need your bank details as we are currently unable to transfer funds back via the instant payment methods.
If you do not resell your ticket, you will not be credited.
Resale via other platforms is illegal and will be prosecuted with legal consequences.
Can I return my tickets?
Tickets cannot be returned, but can be placed on our ticket exchange. Please see the "What do I do with my tickets if I can't go to a match?" question to find our more information about the ticket exchange.
If your ticket is resold, payment will be made within 14 working days of the resale to the bank details stored in your user account.
Are referee tickets available?
Can I make a group request for tickets?
I am interested in VIP tickets? How can I buy them?
How can I buy tickets as a fan with an impairment?
When purchasing away tickets, a fee of €1.00 was charged per ticket. What is the reason for this?
Due to the increasing service effort in selling and shipping away tickets, we have decided to charge a fee of € 1.00 on each away ticket purchased. This is a service fee.